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Track Your Order

Enter the tracking number provided in your confirmation email.

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Track Your Order Easily with Fanzico

Everything You Need to Know About Monitoring Your Order Step by Step

How can I track my order after purchase?

Once your payment is completed, you can visit the “Track Order” page on our website and enter your order number. You will see the current status of your order in detail, whether it is pending, in progress, or completed. This ensures you stay informed and confident that your order is being processed correctly.

How long does it usually take to complete an order?

The time may vary depending on the service you selected and the quantity ordered. Typically, your order starts processing within a few minutes of payment confirmation and is usually completed within a few minutes to one hour. We always aim to deliver as quickly as possible while keeping the highest quality.

Why does my order show as "Pending"?

A “Pending” status simply means your order has been successfully received by the system but hasn’t started processing yet. This could be due to payment verification or the order waiting its turn in the queue. Once the order begins processing, the status will automatically change.

My order shows "Completed" but the count isn’t full. What should I do?

Sometimes followers or views are delivered in gradual batches rather than all at once. If the total hasn’t reached the expected amount after the estimated delivery time, don’t worry. Contact our support team via email or WhatsApp, and we’ll review your order and compensate for any missing quantity at no extra cost.

Can I modify my order after payment?

Once your order is confirmed and enters the system, it cannot be changed. That’s why it’s important to enter your account or video link correctly before completing payment. If you notice a mistake immediately after purchase, contact support as soon as possible to see if the issue can be corrected before processing starts.

If the link is incorrect or not working, the system won’t be able to deliver the service. The fastest solution is to contact our support team immediately after placing the order. If the order hasn’t started processing, we can manually correct the link or cancel and reprocess the order properly.

How do I know when my order has started?

When the status changes to “In Progress,” it means that the system has started sending the service to your account or video. You will notice the numbers gradually increasing during the processing period, which confirms that everything is running smoothly.

What if my order is delayed beyond the expected time?

Although most orders are processed quickly, minor delays can occur due to high demand or temporary maintenance. In such cases, check your order status on the tracking page, and if the delay persists, contact us immediately. We are committed to monitoring your order and ensuring it is delivered, or providing compensation if necessary.

Will I get a notification when my order is complete?

Yes, once your order is fully completed, you will receive an email with the final order details and status. This keeps you fully informed about the delivery.

How can I contact support if I need help?

You can easily reach us through the Contact Us page on our website or via the dedicated email or WhatsApp for customer support. Our team is always ready to assist you with your order or any questions about our services.

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