We provide digital services that are non-reversible, meaning refunds cannot be issued once an order has been processed and delivered. By completing a purchase, you acknowledge and accept this policy.
However, refund requests may be considered in specific cases:
Delay or Non-Delivery
We understand how frustrating it can be when an order is not delivered on time. That’s why we work diligently to ensure timely delivery.
If your order has not been delivered within the promised timeframe, please contact our support team within 72 hours of placing your order.
Upon receiving your request, our team will promptly investigate the issue. If the delay is due to an error on our end, we will issue a full refund. However, if the delivery process has already started, refunds will not be possible.
While delays are rare, unforeseen circumstances may occasionally cause disruptions. In such cases, we will keep you informed and work to resolve the issue as quickly as possible.
Service Not as Described
We prioritize transparency and accuracy in all our services. Clear descriptions are provided to ensure you know what to expect.
If you believe the service received does not match what was advertised, please contact our support team within 72 hours of your purchase.
To process your request, we require clear evidence demonstrating how the service did not meet expectations. This may include screenshots, detailed explanations, or other relevant documentation. Our team will carefully review the case to determine if a discrepancy exists.
If the issue is confirmed, we will work with you to find a suitable resolution, which may include adjustments, re-delivery, or, in some cases, a refund if justified.
Please note that refunds will not be granted due to personal preferences, misunderstandings, or unrealistic expectations.